Delete your account
This page covers the Recipeist app and the recipeist.app website (published by IDEOLOGIKS MEDIA D.O.O.E.L.). It explains how to permanently delete your account and what happens to the data associated with it.
How to delete your account
You can delete your account yourself, in the app or on the website:
- Sign in to the Recipeist app or the recipeist.app website.
- Open “Profile”: in the app it is in the bottom menu, on the website in your account menu at the top right.
- Scroll to the bottom of the page and tap “Delete account”.
- Confirm with your password. If you signed up with Google or Facebook and have no password, type the word DELETE.
- Tap “Delete permanently”. Your account is deleted right away and you are signed out on every device.
Deleting by email
If you cannot sign in, write to us at info@recipeist.app:
- Send it from the address your account is registered with.
- Use the subject line “Account deletion request”.
- Include your username so we can identify the correct account.
Before anything is deleted we reply to the registered address to confirm the request, so that nobody else can delete your account.
What is deleted
Deleting the account permanently removes:
- Your account and profile: name, username, email address, password, profile photo and biography.
- Drafts and unpublished recipes, together with their photos.
- Comments, ratings and the recipes you marked as tried.
- Bookmarks, bookmark lists and your shopping list.
- Private messages you have sent or received.
- Notification tokens and device identifiers used to send you push notifications.
- Your recipe newsletter subscription.
What is kept, and for how long
Recipes you published stay published, without your name, profile photo or a link to your profile: they are shown as a former member's recipes. If you would like them removed as well, write to us at info@recipeist.app and we will remove them within 30 days.
Beyond the recipes, a small amount of information is kept that is not tied to your identity, or has to be retained:
- Aggregated, anonymised statistics (for example the total number of views of a recipe), which cannot be used to identify you.
- Records we are required to keep by law, such as abuse or safety reports, kept only for as long as the applicable law requires.
- Residual copies in encrypted backups, which are removed within 30 days as those backups are rotated.
How long it takes
Deleting in the app or on the website takes effect immediately: the account is gone as soon as you confirm. Email requests are actioned within 30 days of confirmation, and we write to you once the deletion is complete. Residual copies in backups are removed within 30 days.
Want to delete only some of your data and keep the account? See Delete your data.
Contact
For any question about deleting your account or your data, contact us at:
info@recipeist.app